Legal
Home Adonait Policies
Last updated: July 2026
This is your one-stop hub for the policies and guidelines that keep the Home Adonait marketplace safe, fair, and transparent for buyers and vendors alike.
Marketplace policies
Custom Maps & Personalized Products
Copyright, map-data attribution, licensing, your content, and refunds for custom maps and personalized art.
Conditions of Use
The terms that govern using the marketplace as a guest, buyer, or vendor.
Terms of Service
Our full marketplace terms, including liability and dispute resolution.
Privacy Notice
How we collect, use, share, and protect your personal information.
Shipping & Returns
Who ships your order, timelines, and how returns are handled.
Refund Policy
Vendor-set refunds and how to request one.
Product Safety Tips
Buy and use home products safely; report a concern.
Security Center
Keep your account and payments safe; spot scams.
Government Relations
How we engage with public policy and legal requests.
Custom maps & personalized products
Creating a Custom City Map or other personalized art? See Custom Maps & Personalized Products for the details on map-data attribution and copyright (OpenStreetMap, CARTO, Esri/Maxar imagery), photo and content rights, licensing of your finished file, and refunds on made-to-order digital goods.
Guiding principles
Transparency: you always know who you’re buying from and what to expect. Safety: we prohibit unsafe, counterfeit, recalled, and illegal items. Fairness: clear rules for vendors and honest dealings with buyers. Accountability: vendors are responsible for their products; we help resolve issues.
Reporting a concern
If you see a listing or activity that violates our policies, or you have a safety concern, please tell us through the Contact page. We review every report.